Privacy policy

1. Information We Collect

When you use eSim For Vietnam (the “Site”), we collect information needed to sell and support Vietnam Viettel eSIM products:

• Order information: name, email address, and payment details handled by our payment provider (e.g. Whop). We do not store full card numbers.

• Device and usage information: browser type, IP address, and basic analytics/cookies to keep the Site working.

• Support data: if you message us, we may ask for device model, OS, and screenshots to help with eSIM install issues.

2. How We Use Your Information

We use your information to:

• Fulfill orders and email eSIM QR codes and install instructions.

• Process payments and reduce fraud.

• Provide customer support via email or Telegram.

• Improve the Site and communicate about your order or policy updates.

3. Sharing Your Information

We do not sell your personal information. We only share data with partners required to run the service:

• Payment processors (e.g. Whop) to take payment.

• Telecommunication / provisioning partners to generate your Viettel eSIM profile.

• Authorities when required by law.

4. Cookies and Tracking

The Site may use cookies for preferences, cart state, and analytics. You can disable cookies in your browser; some features (such as the cart) may stop working.

5. Data Retention

Order records are kept as needed for delivery, support, and accounting unless you ask us to delete information we are not legally required to retain.

6. Your Rights

Depending on where you live, you may ask to access, update, or delete personal data we hold. Contact us using the details below.

7. Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a new “Last updated” date.

8. Contact

Questions about privacy: contact@esimforvietnam.com

Telegram: https://t.me/AldePaul